Multimedia and Training Services

multimedia

Multimedia Applications

The use of multimedia business applications is a powerful way of capitalizing on modern technology. Effective use of interactive communication capability requires not only an in-depth technical knowledge, but also a broad experience base. This powerful combination of technical expertise, experience and creativity, enables HN Consultants to maximize the effects of audio, video and text, and deliver it to the end user in a simple, efficient way.

HNCL was one of the first companies in Western Canada to produce multimedia applications. Since then, HNCL has provided its’ clients with innovative interactive business solutions and delivered them in a cost-effective, timely fashion. The application entitled "Window on the Fraser River" was the first time the Department of Fisheries and Oceans and Environment Canada used multimedia kiosk. Since then, HNCL has been called upon by major corporations and government agencies to produce successful, cost-effective interactive information systems and training applications.

To illustrate some examples of HNCL’s capabilities, here are some of our past projects...

videoInteractive Vacation Planning Guide Developed for Intrawest Resort Ownership Corporation, the Vacation Budget Forecast is an integral part of the sales process. Before developing this interactive, touch-screen sales tool,
HNCL first had to analyze the sales process and decide how multimedia technology could be used to increase both the sales and credibility of destination resorts.
The successful implementation of standardizing the sales process dramatically increased sales and the program's reliability has eliminated the need of on-going technical support.
tourismBritish Columbia Tourist Info-SystemA touch screen kiosk application developed for the BC Ministry of Tourism. This application was the first of its kind to be installed on board BC Ferries. HNCL worked with IBM Canada and Motorola to develop a unique wide area multimedia networking system using radio modems through the Internet to maintain and update application contents. HNCL also developed special software for automatic touch screen calibration and system monitoring to ensure minimized down time. HNCL developed a reporting system to monitor usage of the system and identified areas of user interest.
Real EstateReal Estate Marketing SystemsHNCLwas one of the first companies to develop interactive touch screen multimedia systems to assist in marketing real estate projects during the pre-construction phase. The system incorporated digital audio and video with 3D animation to provide users with information about the project and its main features, including location and amenities.
Through a unique mortgage analysis module, the system, utilizing the power of computer processing, allowed users to analyze and calculate payment options and view the increased equity in their investment.

Interactive Training Applications

HNCL provides training solutions across a wide range of industries. HNCL has applied a proven methodology to develop successful cost-effective interactive desktop and online training solutions. We understand the importance of minimizing the necessity of client involvement, so as not to drain limited resources. We work closely with our clients’ project team and potential users to identify the objectives and goals to be achieved; then we apply scientific methods to define the process and break it down into well defined steps.

To illustrate some examples of HNCL’s capabilities, here are some of our past projects...

IROCIROC Sales Process Produced for Intrawest Resort Ownership Corporation, the interactive Sales Process Training Software (CD-ROM application) defines, outlines and clarifies the sales process.

HNCL developed this system integrating accepted sales techniques and applied them specifically to highlight the benefits of Intrawest resorts to customers. This was achieved by giving a thorough step-by-step breakdown of the sales process. For each step, explanations are given to educate the salesperson so he/she understands the process, rather than just memorizing the process. HNCL worked together with Intrawest employees for the content of the initiation process, wrote the script, did the filming, and designed the software.
stressStress Management Stress management was developed for HSBC. The instructional design philosophy of the "Stress Management Interactive Training" is based on providing the users with knowledge to understand the impact of stress on their lives, then challenge them through simple self-assessment tests to acknowledge the fact that most of us face stress in our daily life. Once they acknowledge this fact, the user is more willing to listen and learn about how to manage stress.. We produced the "Stress Management Interactive Training" in a user friendly, straightforward, light hearted manner to reflect two simple messages (I) stress may have a positive or negative impact, and (2) our attitude and initiatives that can influence the outcome of any stressful situation.
fdmsManagment SoftwareHNCL has developed four training applications for the Loewen Group, one of the largest funeral homes in North America, these are Financial Management (FDMS), Business Management (Business Works), Payroll Accounting Software, and Cemetery Management (HMIS). In addition the company has develop a basic training on how to use computer; these programs were distrusted to more than 1200 funeral homes. In addition to the development of the programs, HNCL team was responsible for technical support for these homes. This was a major task to train funeral home directors with very little knowledge about the use of computers or any software applications.

Basics of Oil Spill Response Training

HNCL through its subsidiary, Interactive Oil Spill Training Center Inc., developed an E-Learning application ‘Basics of Oil Spill Response’, it is also available as a CD-ROM application. The program has been designed to provide a first level introduction-training course that covers all aspects required to response to oil spills.

The topics covered in the program follow the basic material that is covered by the International Maritime Organization Oil Spill Preparedness and Response Training Course. The program is currently used by major international oil companies, coast guards, shipping and mining companies, and government agencies.
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Our Services

 

Concept Design

HNCL team has demonstrated excellent capabilities for converting complex subject matters into a simple user friendly information systems and training application in vast fields of expertise including oil and gas, health, tourism, utilities, public and government services. No matter what the subject matter is, HNCL has a wide network of experts to assist in your application development. The key is simple user friendly.

Instructional Design

With more than thirty interactive training applications, HNCL instructional designers develop training application through a variety of learning methodologies based on your need, We work with our clients to identify learning objectives and methods of delivering the training applications including inside promotional activities.
Our design considers the users’ level of knowledge of both the subject matter and computer operation, and it is a priority to deliver systems that are simple to navigate and understand. Prior to system implementation, HNCL subjects the software to rigorous testing, ensuring that the company's high quality control standards are met.

Video Production

Our company is specialized in producing promotional and training videos geared for web-based, desktop, and DVD interactive applications. We have developed a unique methodology based on years of experience that we utilize with state-of-the-art production studio to provide our clients with cost effective on time videos. We has have extensive library of stock footage and photographs to further reduce the cost of production. The final products are delivered as DVD or digitized for web-based applications.

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Train-the-trainer

HNCL provide training on how to develop interactive training and presentation applications. We provided a training course for Statistics Canada staff on how to design and develop interactive multimedia training programs. The training program included: hardware and software installation and troubleshooting, audio and video digitizing, graphic design, and how to develop a Storyboard. During the training course, HNCL and Statistics Canada staff prepared a prototype for industrial coding.

HNCL provided a training course to teachers on how to design and develop interactive teaching programs. The objective of this workshop was to train teachers with limited knowledge of computers on how to use multimedia as a teaching tool. A prototype for Canada's Geography (English / French) was developed by the teachers during this two day workshop.

Benefits of Interactive Training

- Consistent information
- Cost effective training solutions
- Self-paced
- Improved absorption rate
- Broad range of information
- 24-hour availability
- Testing and Certifi cation
- Instant updating

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